How to use saved replies in the inbox?

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Saved replies allow you to create & save answers to common questions/frequently asked questions, greetings, etc., to reply to your customer’s questions faster.

Create Saved replies

Click on the ‘Saved replies’ icon >> Click on ‘Add New’>> Add shortcut & message, then click Save.

View all Saved replies.

Tpye forward slash in the Inbox dialog box (/), and all saved replies will appear.